1. Overview

This website and online learning platform is operated by Mauri Oho Limited (NZBN: 9429052305184).

We provide online courses, digital resources, wānanga, webinars, and related services designed primarily for adult learners of te reo Māori who self-identify as having a whakapapa connection to te reo. Our flagship programme is Kia Puawaitia.

By accessing this website or enrolling in a course, you agree to be bound by these Terms of Service.

2. Kaupapa

Our courses are grounded in:

Kaupapa Māori research principles
Whānau-centred learning
Intergenerational language revitalisation
And work with principles outlined in Te Mana Raraunga Māori Data Sovereignty

This platform is intended to support the growth, confidence and wellbeing of learners reclaiming te reo Māori. Participation requires respectful engagement consistent with tikanga Māori.

We reserve the right to remove participants whose conduct undermines the safety or integrity of the learning space.

3. Eligibility

You must:

Be 18 years or older
Provide accurate registration information
Use the platform for lawful purposes

Our courses are designed for learners who whakapapa to te reo Māori. We reserve the right to determine suitability for enrolment where relevant.

4. Intellectual Property

All course materials including videos, workbooks, frameworks, research models, slides, audio recordings, and written resources are the intellectual property of Mauri Oho Limited unless otherwise stated.

You may not reproduce, distribute, share login details, upload materials elsewhere, or record or redistribute course content without written permission. These materials are provided for personal learning use only.

5. Payments and Refunds

All course fees are listed in NZD and include GST unless otherwise stated.

General Refund Policy

Because digital materials become immediately accessible upon enrolment (with the exception of the first cohort which will access materials from the 22^nd of April 2026), all sales are generally final. No refunds are provided unless required under the Consumer Guarantees Act 1993. If technical issues prevent access, we will work to resolve them promptly.

Akoranga Whai Hapori — Refund Terms

For learners enrolled in the Akoranga Whai Hapori tier, please note the following specific refund conditions:

A maximum refund of 50% of the course fee may be considered upon request, reflecting that learners will have had immediate access to all downloadable course materials upon enrolment.
Refund requests must be submitted in writing to [email protected] within a reasonable timeframe of enrolment.
No refund exceeding 50% will be issued for Akoranga Whai Hapori enrolments under any circumstances, except where required by the Consumer Guarantees Act 1993.
Each request will be assessed on a case-by-case basis at the discretion of Mauri Oho Limited.

6. Course Access

We reserve the right to modify course content, adjust live session times, update materials, and improve the platform. Access duration (if time-limited) will be specified at enrolment.

We are not responsible for internet outages, platform interruptions, or device incompatibility beyond our reasonable control.

7. Community Conduct

Where courses include live tutorials, discussion forums, breakout rooms, or peer interaction, you agree to:

Engage respectfully
Maintain confidentiality of other participants’ personal stories
Avoid harmful, discriminatory or abusive conduct

We may remove access without refund if conduct breaches these standards.

8. Limitation of Liability

Our courses are educational in nature. They are not therapy, medical advice, mental health treatment, or legal advice. While we aim to create emotionally safe spaces, participation is voluntary and at your own discretion.

To the maximum extent permitted under New Zealand law, Mauri Oho Limited is not liable for indirect or consequential loss arising from use of the platform. Nothing in these Terms excludes rights under the Consumer Guarantees Act 1993.

9. Data and Māori Data Sovereignty

We are committed to Te Mana Raraunga principles, including:

Māori data is subject to Māori governance
Data should strengthen whānau, hapū and iwi
Data will not be exploited for commercial gain beyond the purpose stated

Personal and usage data collected through this platform will be used only for course delivery, improvement and communication; it will not be sold or shared with third parties except essential service providers (e.g., Thinkific, Stripe).

If we wish to use anonymised data for research or reporting, we will seek appropriate consent where required.

10. Governing Law

These Terms are governed by the laws of Aotearoa New Zealand.

11. Contact

Mauri Oho Limited

[email protected]